It’s a nightmare scenario that can happen on any trip – the flight is delayed or cancelled.
Often, it will involve a lengthy queue along with your fellow passengers to speak to airline staff to discuss options and receive updates.
But a clever holidaymaker has shared a hack that cuts out the waiting in line, and is as simple as making a phone call.
In a post on Reddit, they urged passengers facing delayed or cancelled flights, ‘don’t just wait in the long customer service line at the airport’.
Instead, they advised: ‘Call the airline while you’re standing in line.’
The traveller pointed out that most of the time, it will be quicker to get through to a staff member on the phone.
What’s more, ‘they can rebook you faster,’ the holidaymaker claimed.
Another tip for tourists facing troubles at the airports is to call a different number to the ‘main one’.
It’s a nightmare scenario that can happen on any trip – the flight is delayed or cancelled
The holidaymaker explained: ‘Also, if you’re at the airport and need help, try calling the airline’s international customer service number instead of the main one.
‘They usually have shorter wait times but can still help you the same way.’
Hundreds of other experienced travellers shared their own advice in the comments.
One revealed their hack that, although it can cost money, can help save hassle when dealing with airport problems.
‘It’s not free, but my secret is to use the lounge agents,’ they penned.
‘Once you get past the ticket checkers, there are usually another set of desks staffed by agents. These agents can work magic if you’re experiencing irregular ops.’
They explained how travellers could buy a day pass, or even lounge membership, to access the helpful staff members.
‘I fly only about once a month, but it’s valuable several times a year and has saved me a lot of hassle over the years,’ they added.
But a clever holidaymaker has shared a hack that cuts out the waiting in line, and is as simple as making a phone call
Meanwhile, someone else advised trying the airline’s app instead of calling up.
They argued it is a typically much faster route and the holidaymakers will still be able to talk to a staff member through it.
Some airline apps allow you to call the service centre through the app, with a short waiting time, and talk to a real person,’ they said.
Someone else agreed: ‘Airlines that offer chat customer support are amazing. It’s so much faster and easier than trying to be on a phone call.’
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Holidaymaker reveals best way to skip the queue if your flight gets cancelled or delayed
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