Ryanair’s much-anticipated new rule came into force yesterday, affecting travel on its flights.
From November 12 onwards, passengers on Ryanair flights can only use digital boarding passes.
Ryanair has issued a two-word verdict after the first day following new rules: ‘Huge success.’
Ryanair said that by 1pm yesterday, more than 700 flights departed across Europe without any delay or disruption.
The airline added that 98 per cent of passengers presented with their digital boarding pass (DBP).
Meanwhile, the other 2 per cent – all of whom had checked in online before arriving at the airport – were issued free of charge boarding passes at airport ticket desks.
Ryanair’s statement said: ‘Customer feedback was universally positive as passengers swiped their phones through airport security and boarding gates.
‘No passengers were offloaded, and where one or two passengers had a problem with their phone, they were boarded without difficulty as the boarding gates had their details from their online check-in.’
Ryanair’s much-anticipated new rule came into force yesterday, affecting travel on its flights
Ryanair’s chief marketing officer Dara Brady said: ‘So far, day one of Ryanair’s DBP has been a huge success as over 700 flights and more than 100,000 passengers enjoyed the improved service and better experience of paper-free boarding at Ryanair airports.
‘We estimate our DBP initiative will save up to €40million (£35.3million) annually, and this will help us to lower ticket prices and make air travel more competitive for Ryanair’s customers.’
It comes after passengers were warned of the new rules and potential consequences if they aren’t followed.
The new rule was expected to cause some trouble for people who don’t own mobile phones.
A huge 2.06 million Brits aged over 55 do not have one of the handy devices, according to MoneySuperMarket.
This equates to around 10 per cent of the age group.
As a result, many older travellers feared they would face problems with new digital-only boarding passes.
The new rule has been controversial, with many passengers expressing concern for elderly flyers who may not have access to a smartphone.
Now, passengers on Ryanair flights can only use digital boarding passes
As the new boarding rules begin, Brits are warned not to get caught out and risk a large fee.
Desks at the airports will no longer offer the option to print them, which incurred a fee of £55.
Ryanair boss Michael O’Leary has claimed between 85 and 90 per cent of its 200 million annual customers were already using digital passes before the rule came into play.
From now onwards, you’ll have to check in before you get to the airport to secure your boarding pass.
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Ryanair reveals how the first day of its major rule change went
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